Terms

Welcome to HouseSignCo!

HouseSignCo is a trading name using the website www.housesignco.co.uk, we're located at:

Unit J4
The Swan Centre
Bolton
BL3 3AQ

If placing an order on our website you are agreeing to these terms, please read them carefully.

OUR PRODUCTS:

We do our very best to make sure all our images are true to the actual product you are purchasing but as slate is a natural product each piece of slate is a unique natural product which features varying tones and markings.

RETURNS:

All of our products come personalised to our customers’ specification as a result of this we're unable to accept returns.

This policy does not affect your rights when we are at fault.

DELIVERY:

We aim to dispatch within 7-10 working days of visual approval. We aim to email a visual within 2 working days of receiving your order, if we don't receive a response within 5 working days your order will go into production with the details supplied when ordering.

All products are delivered via Royal Mail (24 and 48) depending on the delivery service you select when placing your order. Delivery is, of course, dependent on couriers adhering to their delivery obligations.

PAYMENT:

Delivery costs will be automatically displayed when checking out before you place your order. Our prices may change from time to time but this will not affect any order you have placed and which we have accepted.

Payment is taken at the time of placing an order.

**Relevant United Kingdom law will apply to these terms**